google-site-verification=aMfVFnViFsdjwE0vVW21P1OW5GwXIkPhiPs6VI4HRl8 Questions? - Vikingspiritjewellery

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FAQ'S

Yes! We proudly ship our jewellery to most countries all around the world. Delivery times do vary slightly depending on your region and country.

Our jewellery is carefully crafted, and we work hard on delivering the best quality product in the fastest time possible. Our Jewellery takes approx. 7-15 days for delivery to ensure the quality of our products is of the highest standard.

Yes it is! We provide safe and secure payment methods on our website using PayPal, Debit or Credit Card.

Yes of course! We secure your information and do not share it with any third party companies.

You can message us atsupport@vikingspiritjwellery.com A support specialist will get back to you as soon as possible.

Yes, we currently offer free shipping on all orders for a limited time!

All orders ship from a central distribution center; therefore, usually shipping costs would differ slightly from country to country. However, we are currently offering free worldwide shipping on our products!

Jewellery

We have linked a video in our blog which explains how you can measure your wrist size, so that you know which size bracelet is best for you.

Alternatively, follow these steps:

Step 1: Measure your wrist just below the wrist bone, where one would normally wear a bracelet, with a flexible measuring tape or a strip of paper.

Step 2: If you are using a plain strip of paper, then measure that paper strip with a ruler to determine your wrist size.

Step 3: Add 1/4 inch to 1 inch (average is 1/2 inch) to your wrist size, depending on whether you would like a snug, comfort, or loose fit. This is the ideal bracelet length for you.

We have linked a video in our blog which explains how you can measure your finger size, so that you know which size ring is best for you.

We have linked a video in our blog which will explain how you can measure your neck size for the correct necklace size.

Orders

Due to technical restrictions, you are not able to change or cancel your order prior to delivery once it has been confirmed. If you would like to purchase a different item, or no longer wish to receive your order, please return the item you don't want within 30 days of receipt (see return policy) and place a new order if desired. For further assistance, please contact our Customer Service Team.

All orders ship from a central distribution centre; therefore, shipping times differ slightly depending on the country in which you place your order.

Our estimated delivery times for our standard free shippng are: U.K: 7-12 business days. Europe: 7-12 business days. U.S: 7-15 business days. Canada: 15-25 business days. Australia: 6-15 business days. New Zealand: 7-15 business days.

*Please note, shipping begins once the order has been processed (after 1-3 days).

Occasionally mistakes are made, and our warehouse may have shipped you the wrong jewellery piece. We will work to get your order changed as soon as possible. Write to us at support@vikingspiritjewellery with your order number and we will get back to you.